Reference

How We Handle Your Information

We collect and process your account details, payment records and device information to run the platform and keep your wallet secure. This policy explains what we gather, how we use it, and your rights around access and deletion.

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PRIVACY CONTACT

Reach Us About Your Data

If you want to review what we hold, request corrections, ask for deletion, or check how your payment details are stored, contact us through any of these channels. Our team handles data requests during Bangladesh daytime hours and responds within a reasonable timeframe based on request complexity.

Live Chat Open the chat widget in your account dashboard or on the contact page to ask about data access, correction requests, or how we process your bKash, Nagad and Rocket transaction records.
Email Send your data request or privacy question to the support email listed on the contact page. Include your registered phone number so we can verify your account before releasing any personal information.
Account Settings View and update your contact preferences, device access history and linked payment methods directly in your account settings panel.
DATA HANDLING

How We Protect and Process Your Information

We secure account data with encryption, restrict internal access to authorized personnel, and keep payment transaction logs separate from browsing activity. Cookies track your session and preferences so you stay logged in across device switches. You control notification settings and can request a copy of your data at any time.

Data Collection We gather your phone number, name, device type, IP address, payment transaction details and game activity when you register, deposit or browse the lobby. This information helps us verify withdrawals, prevent duplicate accounts, personalize game suggestions and troubleshoot technical issues you report to support.
Cookies and Tracking Session cookies keep you logged in when you switch from mobile browser to desktop, and preference cookies remember your language and layout choices. We use analytics cookies to measure page load times and identify navigation bottlenecks so we can improve the lobby experience for Bangladesh players.
Third-Party Sharing We send transaction amounts and wallet identifiers to bKash, Nagad and Rocket processors to complete your deposits and withdrawals. Game studios receive anonymized session data to track game performance. We do not sell contact details or betting history to marketing firms or data brokers outside our operational chain.
Your Rights Request a copy of your account data, ask us to correct outdated information, or submit a deletion request through support. We process data requests once we verify your identity using your registered phone number. Deletion removes personal details but we retain transaction records as required by financial regulations in eligible regions.

Privacy Policy Questions

We collect your full name, phone number, date of birth, device type and IP address during registration. When you deposit via bKash, Nagad or Rocket we also record the transaction amount, wallet identifier and timestamp to verify payments and process withdrawals securely.

Active account details remain on file while your account is open. Payment transaction records are kept for a minimum period required by financial regulations in eligible regions, typically several years, to support dispute resolution and compliance audits even after account closure.

Yes. Contact support via live chat or email with your registered phone number to verify your identity. We compile your account details, payment history, device access logs and preferences into a readable format and send it within a reasonable timeframe based on request volume.

We share transaction details with bKash, Nagad and Rocket processors to complete deposits and withdrawals, and we send anonymized session data to game studios for performance tracking. We do not sell your contact information or betting activity to marketing companies or external data brokers.

Submit a deletion request through live chat or email support with your registered phone number. We close your account, remove personal contact details and disable login access. Payment transaction records are retained as required by financial regulations but are no longer linked to an active profile.

Session cookies keep you logged in across device switches, preference cookies remember your language and layout settings, and analytics cookies measure page load times. You can disable non-essential cookies through your browser settings, but session cookies are required for secure account access and withdrawal verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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